Shipping & Returns

Processing & Shipping

Each Black Talon fine-art print is carefully produced, inspected, and packaged before shipment. Processing times and estimated delivery times may vary. Once your order has shipped, tracking information will be provided when available. Please make sure your shipping address is complete and accurate before placing your order.

Returns & Exchanges

Due to the nature of our fine-art prints and the care involved in producing and packaging each order, all sales are final.

We do not accept returns or exchanges for change of mind, incorrect size selection, framing preferences, or slight variations in color between the physical print and your screen.

Damaged or Incorrect Orders

We want your artwork to arrive in excellent condition. If your print arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

-Your order number

-A description of the issue

-Clear photos of the artwork

-Photos of the shipping tube or packaging, including any visible damage

Please keep the original packaging until your claim has been resolved.

After reviewing the information, we may provide a replacement at no additional cost when appropriate.

Lost Packages

If tracking indicates that your package has not arrived or appears to have been lost in transit, please contact us so we can review the shipment. If tracking shows the package as delivered but you cannot locate it, please first check around your property, with household members or neighbors, and with the shipping carrier. We will assist where reasonably possible, but we cannot guarantee replacement of packages confirmed as delivered to the address provided at checkout.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate shipping address at checkout. If you notice an error before your order ships, please contact us as soon as possible. Once an order has shipped, we may not be able to redirect or replace an order sent to an incorrectly provided address.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. If production or fulfillment has already begun, we may be unable to cancel the order.